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🐛 Bug Reports
Found a bug? Please include as much detail as possible to help us fix it quickly.
Report a Bug📖 Documentation
Looking for detailed information about the app's features and capabilities?
View DocumentationFrequently Asked Questions
How do I install USB Connection Information?
macOS: Download from the Mac App Store and install normally. Linux: Follow the installation instructions in the GitHub repository.
Why isn't my USB device showing up?
Make sure your device is properly connected and recognized by your system. Some devices may require specific drivers or permissions.
How accurate are the speed readings?
The app displays the theoretical maximum speed of your USB connection. Actual transfer speeds may vary depending on the device and cable quality.
Can I customize what information is displayed?
Yes! You can customize the menu bar display to show different information like connection speed, device count, or just an icon.
Is my data being collected or shared?
No. USB Connection Information operates entirely on your device and does not collect or transmit any data. See our Privacy Policy for more details.
How do I update the app?
macOS: Updates are handled automatically through the Mac App Store. Linux: Check the GitHub repository for the latest version.
Troubleshooting
App not appearing in menu bar
- Check if the app is running in the background
- Look for the app icon in the menu bar
- Try restarting the app
- Check system permissions
Incorrect speed readings
- Verify you're using the correct USB cable
- Check if your device supports the reported speed
- Try a different USB port
- Update your device drivers
App crashes or freezes
- Restart the application
- Check for system updates
- Contact support with crash details
Get in Touch
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